Fake profiles
At Spoony, the safety and authenticity of our community are top priorities. Fake profiles can occasionally appear on social apps. Here’s how we address this issue, how you can spot them, and what steps to take (or avoid) if you come across one.
Our Measures to Protect You
AI and Human Moderation: We use advanced AI tools alongside a dedicated team of moderators to detect and review suspicious activity.
Report Functionality: Users can easily report suspicious profiles through the app, triggering an investigation and action if necessary.
Proactive Monitoring: Our moderation team regularly scans for patterns associated with fake profiles.
Support Team: Our support team is here to help to address any safety concerns quickly.
How to Spot a Fake Profile
Here are some red flags to watch for:
Inconsistent Information: Profile details that don’t add up or seem vague.
Overly Generic Content: Limited photos, repeated posts, or profiles with very little activity.
Suspicious Messaging: Requests for personal information, money, or links to external sites.
Immediate Friendliness: Rushing to build trust or establish connections too quickly.
What to Do If You Suspect a Fake Profile
Report It: Use the "Report Profile" option on the app to notify our team.
Avoid Interaction: Do not respond to messages or share personal information.
Trust Your Instincts: If something feels off, it’s better to be cautious.
What Not to Do
Don’t Engage: Avoid confronting or trying to verify the person directly. This can escalate the situation or put you at risk.
Don’t Share Personal Details: Never provide sensitive information like your address, phone number, or financial details.